Shipping Policy

At Scraps Studio, we value transparency and strive to provide clear information about how we handle the shipping of your orders. This Shipping Policy outlines our responsibilities and the processes we follow to ensure your order reaches you promptly and safely. 

Orders are handled within 1-7 business days after payment confirmation. Processing times may be extended during holidays or peak seasons.

For domestic shipments, delivery typically takes 1-3 business days after processing.
For international shipments, delivery generally takes 3-6 business days, depending on location and customs clearance.

We provide tracking information as soon as your order ships.

We use Postnord as our carrier and the package will be sent to your local pickup point. International shipping costs depend on your location, order size, and chosen delivery method and will be displayed at checkout. Our trusted carriers ensure your order arrives safely and in excellent condition.

International customers are responsible for any customs duties, taxes, or import fees. Customs processing times may vary, and delays are beyond our control.

If your order is lost or delayed, contact us at info@scraps-studio.com with your order details, and we will assist in resolving the issue with the carrier.

If an item arrives damaged, email us with photos of the damaged product and packaging. We will review the situation and provide the next steps.